Testimonials

I was really pleased with the calling work Alex Merlin Consultancy completed for me. Liz worked hard to establish the background to the calls to make them as effective as possible and we have had work bookings and repeat work bookings from her calls. I can highly recommend Alex Merlin for any outbound sales calls you may need to make. If you need telemarketing- look no further!

I was delighted with the telemarketing project Alex Merlin Consultancy Ltd carried out on our behalf. They were able to confirm many more appointments than expected and doubled the rate my team were able to book. They carried out the calls in a professional and timely way. The report we received was detailed and gave me further information we will be able to use in future to target potential clients. I will certainly look to use them again in future. Highly recommended!

I recently had Alex Merlin Consultancy complete a calling project for my business and have been delighted by the results- appointments from the days worked have taken place and feedback from those I met with were very positive about who they spoke to- feeling they were warm, engaging and professional. It has been a great experience and I have booked for more work already!

I used Liz at Alex Merlin to follow up on a mailshot sent out to my client base with excellent results. Liz's preparation was detailed and methodical, producing a plan to suit my exact requirements. Liz is friendly yet professional and produced contacts, leads and bookings for my business. The quality and depth of her feedback to me was exceptional. Thank you Liz.

Liz is a very personable, shrewd and professional telemarketer. An excellent listener, she swiftly takes a brief and works alongside you, gently coaxing you towards the perfect campaign strategy. Then she implements it using her deep emotional intelligence and interpersonal skills. Her approach and personality inspire confidence in prospective clients, and she presents herself as an integral member of the team.

Without our own in-house telesales staff, Liz's calls have been the perfect way for us to add telesales to our marketing activities. We started to see the positive results of Liz's work from the outset, and she is very skilled in developing and maintaining ongoing relationships with potential customers. The market in which we operate (IT) is highly specialised, and I have every confidence that Liz communicates an effective understanding of our services during her calls.

Liz you are insightful and highly individual in what you do for clients. The time invested by you to really understand Elianna and what we do delivered exceptional results. Where others may have stopped at the first hurdle you persisted and always ensured you connected with the real decision makers. Your work has been so effective it has been a struggle to keep up with the follow ups. Thank you and I look forward to working with you again.

Liz provides a quality service - I have heard that repeatedly from business colleagues who have benefited from her telemarketing and training services. Liz is extremely conscientious, astute, and very professionally focused. I have no hesitation in recommending her - your business will be the better for your association with Alex Merlin Consultancy.

We hired Alex Merlin Consultancy for a specific telemarketing project and have been impressed with the service which we received from Liz - her approach is thorough and professional which has been translated into a phenomenal response from our clients. Throughout the day, Liz kept us briefed of her progress, and we received a thorough report with positive, credible and worthwhile actions to be undertaken. Our follow up work has been targeted and therefore less wasteful on resources. We shall certainly be using Liz again for similar projects and would recommend her wholeheartedly to any business looking for positive telemarketing results.

Liz is great with people, enthusiastic and above all else a real professional. She has a brilliant attitude and is a fine example of a highly successful business developer.