We have used Liz's telemarketing services for well over a year now and have been very pleased with her work. As other people here have said, it is a big decision to outsource customer-facing work such as this, but I have absolutely no concerns in entrusting the representation of our company to Liz - in fact, I'm positive that her friendly, approachable and professional manner only enhances our reputation. Her itemised notes and feedback from the calls that she makes are extremely thorough and provide a good document from which our own staff can then work from. Thanks Liz, you are a pleasure to work with!