As well as enjoying cold calling – I also love to share my skill set and help others achieve great results on the phone! When I initially set up AMC back in 2008 I also undertook a qualification with the Trainer Assessment Programme (TAP) and using this I have been able to design bespoke Telemarketing courses to help many different sized businesses across a huge variety of sectors grow their sales capacity using their current staff.
I usually work on a 2 day Course Programme for clients which always include practical calling sessions to use the skills I cover in the theory parts of the course. That way people can see the benefits of what we have just covered and have had opportunity to practice the skills learned in real-time. I can offer coaching to them during the making of the calls too which helps build their confidence so they can continue long after the training course.
As one Business Coach I worked closely with said: Liz is an exceptional Telemarketer. Her Telemarketing Training courses have benefited many of my clients who required a helping hand in setting up and managing their own Telemarketing function internally- the feedback has always been very good and clients frequently report back that she has an excellent training manner.
Give me a call to talk through who at your business could carry out these calls for you and get your sales growing!
Telemarketing Training – practice what you preach!
‘We commissioned Liz to work with one of our most long-standing clients, looking at the telesales skills and approaches of one of their key account teams. The team had previously done very little reviewing of the styles used, and almost no training, so the session with Liz was an important step.
Liz provided them with a very practical and effective checklist, as well as setting standards for performance and monitoring. Importantly, she shared practical strategies, bringing the theory to life with examples and demonstrations. It's one of Liz's strengths that she practices what she teaches, so there's real credibility in her delivery.’